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Towards an understanding of how chatbots create value

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Author
Tung Bui
Emanuel Stoeckli
Falk Uebernickel
Walter Brenner
Year of Publication
2018
Conference Name
Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences
Publisher
Hawaii International Conference on System Sciences
DOI
10.24251/HICSS.2018.255
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This work was partially supported by a grant from the US National Science Foundation Socio-computational Systems (SOCS) program, Grant 11–11107. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.

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